Baltimore Police Department Is Still Using Lotus Notes
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August 09 '18 at 04:10 PM
By BeauHD from
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swm writes: The Baltimore police department is still using an antiquated (1996) case-management system based on Lotus notes. A recent technology assessment found "millions of records and roughly 150 databases built into the system, each designed to address different unit and personnel needs," reports Baltimore Sun. The report found that the "siloed nature of the Lotus Notes databases made it difficult for officers to match, verify or search for information. [...] Various systems may also contain 'conflicting information' about the same case, or may not reflect the most complete information."
"At the same time, detectives continue compiling and using paper case folders," the report stated. "Depending on the unit and the detective, the appropriate Lotus Notes database and/or hard copy case folder system may or may not be up-to-date, and the systems may or may not match." The consultant who is paid to maintain the system says that it is "working wonderfully for the police." Despite these concerns that the assessment addressed, Baltimore's spending panel agreed to pay $176,800 to the consultant to help maintain the outdated system. The police department's chief spokesperson said in a statement Thursday that the agency will be moving away from Lotus Notes in the future. "However, until such time, we must manage and maintain the product that we currently use which is Lotus Notes," he said.
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