Forum - Nest Competitor Ring Reportedly Gave Employees Full Access To Customers' Live Camera Feeds
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Post 153477       January 10 '19 at 04:21 PM
By BeauHD from Slashdot's smart-home department:
Amazon-owned Ring allowed employees to access customers' live camera feeds, according to a report from The Intercept. "Ring's engineers and executives have 'highly privileged access' to live camera feeds from customers' devices," reports 9to5Google. "This includes both doorbells facing the outside world, as well as cameras inside a person's home. A team tasked with annotating video to aid in object recognition captured 'people kissing, firing guns, and stealing.'" From the report: U.S. employees specifically had access to a video portal intended for technical support that reportedly allowed "unfiltered, round-the-clock live feeds from some customer cameras." What's surprising is how this support tool was apparently not restricted to only employees that dealt with customers. The Intercept notes that only a Ring customer's email address was required to access any live feed.

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